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Candere Gold 2019

Fisdom (in collaboration with SafeGold and Candere.com by Kalyan Jewellers) is offering 1 gram of goldback, if you buy jewellery on Candere.com with Digital Gold on Fisdom.Under this offer, you can buy jewelry on Candere.com (by Kalyan Jewellers) with your Digital Gold on Fisdom app and get 1 gram of goldback. So, what are you waiting for?

FAQ

Yes, you can select any jewellery of your choosing.You can visit https://www.candere.com/ and opt to “Pay with SafeGold” at the time of making your payment.It will be valued at the prevailing purchase rate for 24K gold offered by Candere.You can utilise any SafeGold balance you have, without any minimum requirement, for purchasing Candere products.For any failure of payment with respect to payment methods apart from your SafeGold balance, please reach out to Candere directly. For any issues arising with respect to your SafeGold balance, please call our team at +91888 1000 800 or email us at care@safegold.inYour products will be shipped to you directly by Candere. Once your order has been shipped, you will receive an e-mail from Candere.com containing your Fedex, DHL-Bluedart, and/or DTDC tracking number and a link to the website’s order-tracking page. You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions using your tracking number. Your tracking number can be found in the e-mail confirming shipment of your order or within the Order Status page on Candere.com. For any queries related to delivery or shipping, please get in touch with representatives at Candere.

  • You can refer to Candere’s policy for information on returns, exchanges and refunds (https://www.candere.com/shipping-delivery-and-return-policy.html/)
  • In case the exchange value is higher than the value of the old product, you will have to pay the difference.
  • The prevailing market value [for the exchange of jewellery] will be determined by Candere.
  • You are requested to follow the instructions provided by Candere online for placing return/exchange/refund request.
  • SafeGold and Candere reserve the right to change the terms and conditions for specific customers. In such a situation, the customer will always be informed of the decision prior to the purchase.

OFFER TERMS & CONDITIONS

  • This offer is eligible for existing users who convert 1 gm of digital gold for jewellery through our online partner www.candere.com 
  • Only the first 100 users will be eligible for this offer. 
  • The gold back will be given within 10 days of the offer period.
  • The user will be notified via SMS/email regarding the Gold back in their account.
  • The offer is valid once per mobile number and only on 1 transaction.

CANDERE TERMS & CONDITIONS

  • In order to redeem gold for jewellery: Visit https://www.candere.com/ and opt to “Pay with SafeGold” at the time of making your payment.
  • The transaction shall only be initiated upon the explicit instruction of the customer to Candere through its website. 
  • This transaction is conditional upon your having an adequate SafeGold balance at the time of making the purchase through Candere.
  • There is no minimum quantity required for the exchange of SafeGold balance for the purchase of Candere products. 
  • Your SafeGold balance cannot be utilized against the purchase of Gift Cards, gold coins or Bars, Gifting Frames and loose solitaires at Candere.
  • Differential charges if any, after exchange of SafeGold must be borne by the customer.
  • SafeGold is not responsible for the quality of jewellery provided by Candere.
  • By communicating the OTP to Candere, you agree to allow SafeGold to debit your SafeGold balance to the extent required for the purchase of your selected piece of jewellery.
  • Gold Weight Difference for all SafeGold payment orders shall be processed & considered as is executed in offline modes, wherein Candere shall refund the difference to customer’s Candere Wallet or customer’s bank account.
  • This feature is not applicable on international Orders. (Orders that will be shipped abroad from India).
  • Refund and Exchange Policy: Refund and exchange shall be on the basis of Candere’s terms and conditions. Please read them carefully before any purchase.  https://www.candere.com/shipping-delivery-and-return-policy.html/
  • Any decision on the refund or exchange of purchased jewellery, shall be at the sole discretion of Candere.com. On refund, the customer’s SafeGold balance will be restored in the gram weight of 24KT (995) gold.
  • Any conditions which are not explicitly covered with respect to the SafeGold balance or jewellery purchase are at the sole discretion of SafeGold (Digital Gold India Pvt. Ltd.), and Candere (Enovate Lifestyles Pvt. Ltd.) respectively.
  • Candere reserves the right to change the terms and conditions for specific customers. In such a situation, the customer will always be informed of the decision prior to the purchase.
  • Additional conditions may be applicable on the purchase of jewellery through Candere, which may be viewed in this link: https://www.candere.com/terms-and-conditions.html/